/* MONITORING DASHBOARD - Gaming Mix Style */

:root {
  --primary: #6366f1;
  --primary-glow: rgba(99, 102, 241, 0.6);
  --success: #10b981;
  --success-glow: rgba(16, 185, 129, 0.5);
  --warning: #f59e0b;
  --warning-glow: rgba(245, 158, 11, 0.5);
  --danger: #ef4444;
  --danger-glow: rgba(239, 68, 68, 0.6);
  --epic: #a855f7;
  --epic-glow: rgba(168, 85, 247, 0.5);

  --bg-dark: #0f0f1a;
  --bg-card: #1a1a2e;
  --bg-card-hover: #252542;
  --bg-header: #16162a;

  --text: #f1f5f9;
  --text-dim: #64748b;
  --text-bright: #ffffff;

  --border: #2d2d4a;
  --border-glow: #4f46e5;
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: 'Segoe UI', -apple-system, BlinkMacSystemFont, sans-serif;
  background: var(--bg-dark);
  background-image:
    radial-gradient(ellipse at top, rgba(99, 102, 241, 0.1) 0%, transparent 50%),
    radial-gradient(ellipse at bottom, rgba(168, 85, 247, 0.05) 0%, transparent 50%);
  color: var(--text);
  min-height: 100vh;
}

.dashboard {
  display: flex;
  flex-direction: column;
  min-height: 100vh;
}

/* HEADER */
.header {
  background: var(--bg-header);
  padding: 0.75rem 1.5rem;
  display: flex;
  align-items: center;
  gap: 1.5rem;
  border-bottom: 1px solid var(--border);
  position: sticky;
  top: 0;
  z-index: 100;
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.3);
}

.header-left {
  display: flex;
  align-items: center;
  gap: 1rem;
}

.header h1 {
  font-size: 1rem;
  font-weight: 700;
  background: linear-gradient(135deg, var(--primary), var(--epic));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
  text-transform: uppercase;
  letter-spacing: 0.1em;
}

.header-stats {
  display: flex;
  gap: 1rem;
}

.stat-badge {
  font-size: 0.8rem;
  font-weight: 600;
  padding: 0.4rem 0.8rem;
  border-radius: 20px;
  background: var(--bg-card);
  border: 1px solid var(--border);
}

.stat-badge.stat-warning {
  color: var(--warning);
  border-color: var(--warning);
  box-shadow: 0 0 10px var(--warning-glow);
}

.stat-badge.stat-danger {
  color: var(--danger);
  border-color: var(--danger);
  box-shadow: 0 0 10px var(--danger-glow);
  animation: dangerPulse 2s ease-in-out infinite;
}

@keyframes dangerPulse {
  0%, 100% { box-shadow: 0 0 10px var(--danger-glow); }
  50% { box-shadow: 0 0 20px var(--danger-glow); }
}

/* FILTERS DROPDOWN */
.header-filters-wrapper {
  position: relative;
}

.btn-filters-toggle {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.5rem 1rem;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 8px;
  color: var(--text);
  font-size: 0.8rem;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.2s;
}

.btn-filters-toggle:hover {
  border-color: var(--primary);
  box-shadow: 0 0 10px var(--primary-glow);
}

.btn-filters-toggle.active {
  background: var(--primary);
  border-color: var(--primary);
  color: var(--text-bright);
}

.filter-icon {
  font-size: 1rem;
  transition: transform 0.3s;
}

.btn-filters-toggle.active .filter-icon {
  transform: rotate(90deg);
}

.filter-count {
  display: none;
  background: var(--epic);
  color: var(--text-bright);
  font-size: 0.65rem;
  font-weight: 700;
  padding: 0.15rem 0.4rem;
  border-radius: 10px;
  min-width: 18px;
  text-align: center;
}

.filter-count.visible {
  display: inline-block;
}

.header-filters-dropdown {
  position: absolute;
  top: calc(100% + 8px);
  left: 0;
  display: none;
  flex-direction: column;
  gap: 0.75rem;
  padding: 1rem;
  background: var(--bg-header);
  border: 1px solid var(--border);
  border-radius: 10px;
  box-shadow: 0 10px 40px rgba(0, 0, 0, 0.5);
  z-index: 200;
  min-width: 220px;
  opacity: 0;
  transform: translateY(-10px);
  transition: opacity 0.2s, transform 0.2s;
}

.header-filters-dropdown.open {
  display: flex;
  opacity: 1;
  transform: translateY(0);
}

.filter-group {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
}

.filter-group label {
  font-size: 0.65rem;
  color: var(--text-dim);
  text-transform: uppercase;
  letter-spacing: 0.05em;
}

.filter-group select {
  padding: 0.5rem 0.75rem;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 6px;
  color: var(--text);
  font-size: 0.8rem;
  cursor: pointer;
  transition: all 0.2s;
  width: 100%;
}

.filter-group select:hover {
  border-color: var(--primary);
}

.filter-group select:focus {
  outline: none;
  border-color: var(--primary);
  box-shadow: 0 0 10px var(--primary-glow);
}

.btn-reset {
  padding: 0.5rem 0.75rem;
  background: transparent;
  border: 1px solid var(--border);
  border-radius: 6px;
  color: var(--text-dim);
  font-size: 0.75rem;
  cursor: pointer;
  transition: all 0.2s;
  margin-top: 0.5rem;
}

.btn-reset:hover {
  color: var(--text-bright);
  border-color: var(--danger);
  background: rgba(239, 68, 68, 0.1);
}

.header-right {
  display: flex;
  align-items: center;
  gap: 1rem;
  margin-left: auto;
}

#current-time {
  font-family: 'Consolas', monospace;
  font-size: 0.9rem;
  color: var(--primary);
  font-weight: 600;
}

.status-indicator {
  font-size: 0.75rem;
  padding: 0.3rem 0.6rem;
  border-radius: 12px;
  font-weight: 600;
}

.status-indicator.connected {
  color: var(--success);
  background: rgba(16, 185, 129, 0.15);
  border: 1px solid var(--success);
}

.status-indicator.disconnected {
  color: var(--danger);
  background: rgba(239, 68, 68, 0.15);
  border: 1px solid var(--danger);
}

/* MAIN */
.main-content {
  flex: 1;
  padding: 1rem 1.5rem;
}

/* TABLE HEADER */
.tickets-header {
  display: grid;
  grid-template-columns: 60px 80px 90px 1fr 180px 140px 100px;
  gap: 0.75rem;
  padding: 0.75rem 1rem;
  font-size: 0.7rem;
  color: var(--text-dim);
  text-transform: uppercase;
  letter-spacing: 0.1em;
  font-weight: 600;
  border-bottom: 2px solid var(--border);
  margin-bottom: 0.5rem;
  background: var(--bg-header);
  border-radius: 8px 8px 0 0;
}

.tickets-header span {
  display: flex;
  align-items: center;
}

.tickets-header .col-sla { justify-content: center; }
.tickets-header .col-tech { justify-content: flex-end; }

/* TICKETS CONTAINER */
.tickets-grid {
  display: flex;
  flex-direction: column;
  gap: 4px;
  background: var(--bg-header);
  border-radius: 0 0 8px 8px;
  padding: 0.5rem;
}

/* TICKET ROW */
.ticket-card {
  display: grid;
  grid-template-columns: 60px 80px 90px 1fr 180px 140px 100px;
  gap: 0.75rem;
  padding: 0.75rem 1rem;
  background: var(--bg-card);
  border-radius: 6px;
  text-decoration: none;
  color: inherit;
  border-left: 4px solid var(--border);
  transition: all 0.2s ease;
  align-items: center;
}

.ticket-card:hover {
  background: var(--bg-card-hover);
  transform: translateX(4px);
  box-shadow: 0 4px 15px rgba(0, 0, 0, 0.3);
}

/* Status colors */
.ticket-card.status-new {
  border-left-color: var(--primary);
}

.ticket-card.status-assigned {
  border-left-color: var(--success);
}

.ticket-card.status-planned {
  border-left-color: var(--warning);
}

.ticket-card.status-pending {
  border-left-color: var(--text-dim);
}

/* SLA BADGE - Gaming style */
.ticket-sla {
  width: 54px;
  height: 32px;
  border-radius: 6px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 0.8rem;
  font-family: 'Consolas', monospace;
  transition: all 0.3s;
}

.sla-ok {
  color: var(--success);
  background: rgba(16, 185, 129, 0.15);
  border: 1px solid var(--success);
}

.sla-warning {
  color: var(--warning);
  background: rgba(245, 158, 11, 0.15);
  border: 1px solid var(--warning);
  animation: warningGlow 2s ease-in-out infinite;
}

@keyframes warningGlow {
  0%, 100% { box-shadow: 0 0 5px var(--warning-glow); }
  50% { box-shadow: 0 0 15px var(--warning-glow); }
}

.sla-critical {
  color: var(--text-bright);
  background: var(--danger);
  border: 2px solid var(--text-bright);
  animation: criticalPulse 10s ease-in-out infinite, criticalShake 10s ease-in-out infinite;
  box-shadow: 0 0 20px var(--danger-glow), 0 0 40px rgba(239, 68, 68, 0.4);
}

@keyframes criticalPulse {
  0%, 100% {
    transform: scale(1);
    box-shadow: 0 0 20px var(--danger-glow), 0 0 40px rgba(239, 68, 68, 0.4);
    background: var(--danger);
  }
  50% {
    transform: scale(1.15);
    box-shadow: 0 0 35px var(--danger-glow), 0 0 60px rgba(239, 68, 68, 0.6);
    background: #ff5555;
  }
}

@keyframes criticalShake {
  0%, 100% { transform: translateX(0); }
  25% { transform: translateX(-2px); }
  75% { transform: translateX(2px); }
}

.sla-paused {
  color: var(--text-dim);
  background: rgba(100, 116, 139, 0.15);
  border: 1px solid var(--text-dim);
}

/* NEW TICKET BADGE - Static glow (no animation to avoid restart on refresh) */
.sla-new {
  background: linear-gradient(135deg, var(--primary), var(--epic)) !important;
  border: 2px solid var(--text-bright) !important;
  color: var(--text-bright) !important;
  font-size: 0.75rem;
  font-weight: 800;
  box-shadow: 0 0 20px var(--primary-glow), 0 0 40px var(--epic-glow);
}

/* STATUS BADGE */
.ticket-status-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 0.25rem 0.5rem;
  border-radius: 4px;
  font-size: 0.65rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.03em;
  white-space: nowrap;
}

.status-new .ticket-status-badge {
  background: rgba(99, 102, 241, 0.2);
  color: var(--primary);
}

.status-assigned .ticket-status-badge {
  background: rgba(16, 185, 129, 0.2);
  color: var(--success);
}

.status-planned .ticket-status-badge {
  background: rgba(245, 158, 11, 0.2);
  color: var(--warning);
}

.status-pending .ticket-status-badge {
  background: rgba(100, 116, 139, 0.2);
  color: var(--text-dim);
}

/* TICKET ID */
.ticket-id {
  font-family: 'Consolas', monospace;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--primary);
  white-space: nowrap;
}

/* TICKET TITLE */
.ticket-title {
  font-size: 0.85rem;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  color: var(--text);
}

/* ENTITY */
.ticket-entity {
  font-size: 0.75rem;
  color: var(--text-dim);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* REQUESTER */
.ticket-requester {
  font-size: 0.75rem;
  color: var(--text-dim);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* TECH */
.ticket-tech {
  font-size: 0.75rem;
  color: var(--epic);
  font-weight: 500;
  text-align: right;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* ========================================
   NEW TICKET - EPIC ANIMATION
   ======================================== */

.ticket-card.ticket-new {
  animation:
    epicSlideIn 0.8s cubic-bezier(0.34, 1.56, 0.64, 1),
    epicGlow 3s ease-out;
  background: linear-gradient(135deg, rgba(99, 102, 241, 0.2), rgba(168, 85, 247, 0.1)) !important;
  border: 2px solid var(--primary) !important;
  border-left: 4px solid var(--primary) !important;
}

@keyframes epicSlideIn {
  0% {
    opacity: 0;
    transform: translateX(-100px) scale(0.8) rotateY(-10deg);
  }
  50% {
    transform: translateX(15px) scale(1.02);
  }
  100% {
    opacity: 1;
    transform: translateX(0) scale(1) rotateY(0);
  }
}

@keyframes epicGlow {
  0% { box-shadow: 0 0 0 0 var(--primary-glow); }
  20% { box-shadow: 0 0 40px 10px var(--primary-glow); }
  100% { box-shadow: 0 0 0 0 transparent; }
}

/* ========================================
   SLA CRITICAL ROW EFFECT
   ======================================== */

.ticket-card:has(.sla-critical) {
  background: linear-gradient(90deg, rgba(239, 68, 68, 0.15), rgba(239, 68, 68, 0.05)) !important;
  border-left: 4px solid var(--danger) !important;
  animation: criticalRowPulse 1.5s ease-in-out infinite;
}

@keyframes criticalRowPulse {
  0%, 100% {
    background: linear-gradient(90deg, rgba(239, 68, 68, 0.15), rgba(239, 68, 68, 0.05));
    box-shadow: inset 0 0 20px rgba(239, 68, 68, 0.1);
  }
  50% {
    background: linear-gradient(90deg, rgba(239, 68, 68, 0.25), rgba(239, 68, 68, 0.1));
    box-shadow: inset 0 0 30px rgba(239, 68, 68, 0.2), 0 0 15px rgba(239, 68, 68, 0.3);
  }
}

/* EMPTY STATE */
.no-tickets, .loading {
  text-align: center;
  padding: 4rem 2rem;
  color: var(--text-dim);
  font-size: 1.1rem;
}

.no-tickets::before {
  content: "🎮";
  display: block;
  font-size: 3rem;
  margin-bottom: 1rem;
}

/* RESPONSIVE */
@media (max-width: 1200px) {
  .tickets-header,
  .ticket-card {
    grid-template-columns: 60px 70px 80px 1fr 140px 100px;
  }
  .ticket-requester {
    display: none;
  }
}

@media (max-width: 1000px) {
  .tickets-header,
  .ticket-card {
    grid-template-columns: 60px 70px 80px 1fr 100px;
  }
  .ticket-entity {
    display: none;
  }
}

@media (max-width: 900px) {
  .header {
    flex-wrap: wrap;
    gap: 0.5rem;
  }
  .header-filters-dropdown {
    right: 0;
    left: auto;
  }
  .tickets-header {
    display: none;
  }
  .ticket-card {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
  }
}

@media (max-width: 600px) {
  .ticket-sla {
    width: 50px;
    height: 30px;
    font-size: 0.75rem;
  }
}